Huh. After reading the article, I have to say I agree with the majority of the positive "good for her" comments.
Yeah, she didn't back up her stuff, and yeah, she had personal info on there. I would guess that at least HALF of all people who take their computers in for repairs are in the same boat.
Most CPuckers are smart/savvy enough technically to know that's probably not a good idea, but think about the people who buy things like extended warranties and take their computers into places like Staples for virus repairs and only buy stuff from overpriced "brand name/box store" shops because they feel more comfortable doing that. They don't know what they're doing half the time. Think of your parents. I can see my Mom doing something like that.
And how long would it take for the uninitiated to backup all their personal info if they haven't done that before? And what if they don't have an extra hard drive or storage device?
She probably made a bad decision or two, but BB's initial "offers" were insulting. I don't necessarily buy that the potential for identity theft and a bunch of personal photos/data lost forever is worth $54 million, but it's worth a lot more than a couple grand.
And she says herself she chose that number (54m) and filed it without a lawyer strictly so the case could get some national attention. It's not like she actually thinks she should get millions. It's about voicing her displeasure with a gobble gobble corporation that actually has the balls to send out a "customer service letter" like the one cited in the article.
So, yeah, good for her.
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