Quote:
Originally Posted by ken0042
Got it now- had to call in.
Basically because I was an HD customer since June 2005 I had a legacy HD package, and needed to get it updated. No extra cost.
Spoke to a nice knowledgeable lady based out of Winnipeg who spoke perfect English. And after I got through with the "Press 1" I got her within a few seconds. Good job on Bell's CSRs!
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The Bell guy I am talking to has no idea what I am talking about.
What exactly should I tell him to do?
EDIT: He FINALLY got it. I just kept telling him "Refresh my HD package"! I had to turn down about 20 requests to add SD channels. I finally said "Anything in SD Can go to hell!"