Quote:
Originally Posted by fotze
Any other telecom company, Kevanguy's telecom company, a kid with a pair of cups connected with a string.
Bell is renowned for ignoring legitimate customer complaints with their own billing practices that they freely admit to. They give three flying fatas about their own customers. Good luck getting some serious effort on this petty, non-auditable issue. I bet they have placed and intern student in charge of the database and about 47 people making sure the CRTC pays for it, in ful,l on time, everytime.
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Bell's role in the do-not-call registry is simply maintaining a database of phone numbers, something they (like every other telecom) have tons of experience doing. They don't have to respond to complaints about voilations at all. As was pointed out in the OP, that function is being outsourced to another company.
I'm really not getting the anger here...