[Maritime Q-Scout]

I haven't done anything to the router

I took a quick look at the laptop last night (but not at her place), then chatted on MSN this morning (via her desktop computer) which made me realize that it's not the network card itself.

I haven't tried it on another wireless router/network as I haven't had the opportunity (schedules are a b*tch) but it seems to me to be the router.

Since I'm not that familiar with routers what should I do/tell her to do? I tried the ole "unplug let sit 30 seconds, then try it again" routine that seems to work whenever my router here at home acts up.