Why is it that you have to work so hard to get anything from a provider? If you're a current customer and want to upgrade they screw you over. Get a new phone and sign up and you can get the latest and greatest for like $50 or something, but if you are an existing customer you have to buy an upgrade which is always a crappier phone.
I stopped buying phones from Rogers and now buy unlocked phones.
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Who is in charge of this product and why haven't they been fired yet?
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