I feel for ya Triple-M.
I hate it when large corporations screw their customers.
I am in a dispute with Day's Inn...due to a technical glitch they had me booked in two of their hotels in the same city on the same night (damn online booking!)
They have insisted on charging me for both of the rooms - even though I obviously only stayed at one of them.
They have refused to help me resolve this (because they are independently owned).
I travel quite a bit and spend about six nights per year in Day's Inns. Now that is and always will be zero. I would've been happy with a coupon for a free night's stay. Instead, they lose thousands over the next few years. Bunch of geniuses running these companies.
