hey i've worked alota retail too and been in the customer service industry basically all my life and i know how crazy things get around christmas and esp.boxing day.. my last retail job was at a shoe store in td mall and it was definatly the craziest busy i've ever seen last boxing day....i mean first.. women and shoes.. and then when theres a crazy sale like boxing day..wow frickin insanity just like that sinbad swartzenegger movie, there was literally no where to walk in the store and i probably had at least 5 different pairs of shoes to get everytime i went back to our stock room to get the pairs..the only good thing is i was paid on commission which kept me from ripping off someone head.