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Originally Posted by BlackEleven
Maybe he didn't realize the difference between .002 cents and .002 dollars  |
HAHAHAHAHA! That was pure awesome.
Although in that case the customer was right and the cell phone company were a bunch of morons; here it's the other way around.
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It shows what Bell's margins are on this type of business if they can profitably knock the bill from $85,000 to $4,000.
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Who's to say Bell is even breaking even by lowering his bill to $4000? I have no idea what their actual costs are, but maybe they're taking a loss in this one case to avoid the bad publicity of charging a customer $85k (even though he should have known better).