Calgarypuck Forums - The Unofficial Calgary Flames Fan Community - View Single Post - Ugh.. I hate Microsoft... Any idea on how to convince them to sell me a warranty?

photon · 12-02-2007, 07:13 PM

Lol, at one point she says the agent who told me December 4 would be reprimanded. I called her on it saying if they did, then that's an admission that they were wrong and they should sell me the warranty, and if they didn't then they're just lying to me to get me off the phone.

So I do what they tell me and just because I was told the wrong information I can't buy a warranty. Great customer service; policies are to prevent abuse, not to punish honest customers.

12-02-2007, 07:13 PM	#3
photon The new goggles also do nothing. Join Date: Oct 2001 Location: Calgary Exp:	Lol, at one point she says the agent who told me December 4 would be reprimanded. I called her on it saying if they did, then that's an admission that they were wrong and they should sell me the warranty, and if they didn't then they're just lying to me to get me off the phone. So I do what they tell me and just because I was told the wrong information I can't buy a warranty. Great customer service; policies are to prevent abuse, not to punish honest customers. __________________ Uncertainty is an uncomfortable position. But certainty is an absurd one.