Ugh.. I hate Microsoft... Any idea on how to convince them to sell me a warranty?
So I'm calling in to extend my 360 warranty another year.. but apparently my warranty expired a few days ago and they refuse to sell me the warranty now.
I had an Outlook calender item to remind me to call, and it says it expires December 4th. I made it when I purchased the extended warranty last year.
So no matter how I explain it they just repeat the same thing back; we can't do it because it's out of warranty, even though they're the ones that told me it expired on Dec 4th.
Talking to them is like talking to that eliza program.
I'm on hold, any ideas on how to convince them to sell me a warranty?
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Uncertainty is an uncomfortable position.
But certainty is an absurd one.
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