There is a telephone service called the Language Line and places that deal with high non-English speaker traffic should buy it and train their staff to use it.
On a different note, the place I work for has a refugee reception office set up at the airport. Citizenship and Immigration informs us of the new arrivals and one of our staff goes to the airport to meet them, put them in a cab and send them to our temporary housing facility.
Unfortunately, we cannot provide such a service to family class and professional immigrants. The former are supposed to be greeted by their relatives and the latter are supposed to be able to take care of themselves.
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Calgary... Anywhere else, I'd be conservative.
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