Something that's being lost in the whole tragedy is the role of the Customs Officers.
Was the victim in a restricted area policed by these officers and/or agents? If so, what did they do to try and defuse this situation? What's their protocol in handling these types of situations?
Now, if it was these very custom officers who called in the RCMP to handle the situation because they felt it had already gone past the point of control, what, exactly, did they say to the RCMP when they called them?
If the RCMP were told by the custom agents that this man was clearly beyond control and possibly dangerous, then I suspect they went in with one goal and that was to control the situation immediately, by taking the person down quickly. Remember, their only knowledge of the environment at that time would have been relayed to them by airport security/customs officers. What they said, to me, is clearly very important here because it establishes the RCMP's mindset going into the situation.
From what I saw, it seems that airport security/customs officials did not do enough to try and defuse the situation or properly evaluate the threat level of this man, so what they said to the RCMP and more specifically, how they described the situation and the person, is critical in identifying who exactly is at fault here.
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