Quote:
Originally Posted by RW99
Too bad the retailers will do their best to make sure that never happens. Maybe one day...
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As an independant retailer, we have enough trouble competing with big chains on prices. We already deal with the stigma of being more expensive than the big guys - even though we usually are fairly competitive. Customer shopping habits and thoughts are hard to break. If we did put the GST into prices, then the sticker price on the shelf appears to be 5% higher than anywhere else. People remember sticker prices - they don't remember that we didn't charge then more than that at the till.
On top of that, it's very difficult to change our entire POS system to do this. Invoices for goods that come in have separate columns for GST and those amounts go into entirely different payable accounts. GST that comes in goes into other payable accounts. So not only would the POS till have to be overhauled, but also accounting.
It's not a slight to the customer that we don't do it. We don't want to NOT make your shopping experience fabulous. It would just have to be mandated so that all retailers would have to do it and incur the costs of doing so.