A lot of other places where you are sold something, those people work on commission - not all the time, but quite often.
I bet you the service people would love to work on commission...but they don't, and get paid crap for it, so they need the tips.
The fast food workers hardly 'serve' you. They take your order and move on to the next. Nothing special. No additional check ups. Why pay them anything more at all?
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