OK, so looking on Microsoft's website... I see this:
Delete or remove any files or data you consider private or confidential before sending the Xbox Product to Microsoft. Copy and keep any files or data stored on the Xbox Product that you don't want to lose.
Now I don't have anything private or confidential... I don't even know how to get those things on there... but I don't know how to back my files up either. I don't want to lose my saved games, or my downloads...
How do I back up my files?
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