I tried to cancel my Rogers Cell phone yesterday. Called the service twice and push-buttoned my way through 'To Cancel Your Account'... I wait a second, they ask for my 10 digit #, which I give.
Then music plays. Then a busy signal. Then nothing. Twice.
So, I wisely just press zero from the menu to speak with _anyone_. A nice guy answers, and transfers me to cancellations. Then musice plays. Then a busy signal. Then nothing. Again, I went this way twice.
In the end, they said that department was 'down' and to call tomorrow.
Fishy.
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