[Maritime Q-Scout]

Brucey, you have my utmost respect. I wish customers would help out the employees when they're being mistreated.

After 4 years my motto was "I don't have to take this". I would have looked her straight in the eye and say "this card doesn't work, there's nothing I can do about it, if I were you I'd go talk to them at the bank, for now you'll have to try another card, pay cash, or come back later"