Confessions of a YYC Travel Junkie

[Zarathustra]

K I have no idea what's going on now, I just got a confirmation email from travelocity with all itinerary on it and I checked the reference code on the Spanair website and it looks fine.

I guess I'm just waiting for the e-ticket now. Has anybody got their eticket yet?

[Rhyme]

Originally Posted by Zarathustra

I guess I'm just waiting for the e-ticket now. Has anybody got their eticket yet?

When I called the rep at Travelocity, he said that the email with the booking number with Spanair and the ticket number is your eticket. You print that off and that's it. Hope he's right.

[jtfrogger]

Originally Posted by Rhyme

When I called the rep at Travelocity, he said that the email with the booking number with Spanair and the ticket number is your eticket. You print that off and that's it. Hope he's right.

I just read all the fine print in the Travelocity confirmation email and found this:

• Printed itinerary—As you will not receive a paper ticket, we suggest you print this page to take along with you on your trip.

So, I wouldn't expect a separate email with the eTicket.

Unfortunately, I also found this:

• There are times when we are unable to confirm a reservation. In the rare event that this occurs, we will attempt to reach you by phone and email so that we can reaccommodate you. You must call us back within 48 hours or we may not be able to honor your original booking price.

The nice thing about this warning, is that it does talk about honouring the original price even if they have to change the flight.

[Zarathustra]

Originally Posted by Rhyme

When I called the rep at Travelocity, he said that the email with the booking number with Spanair and the ticket number is your eticket. You print that off and that's it. Hope he's right.

Okay well I got one of those. Jeeze this is so confusing. Well at least there are posters who have their flights scheduled before me, they can test it out for the rest of us and see if this all goes through!

Here is the email I got, it starts out like:

"
thank you!

travel reservation confirmation


Dear Michael,
Thank you for booking your travel through Travelocity.ca.
Your trip to Menorca, Spain (MAH) is confirmed. A summary of your reservation is provided below. Please be sure to:"


Then it gives the flight details. Is this the e-ticket? Doesn't look like one.

[Rhyme]

Originally Posted by Zarathustra

Then it gives the flight details. Is this the e-ticket? Doesn't look like one.

I think that's the e-ticket. It says as much in the email. I don't know exactly what they mean about confirming the reservation though. It seems to be that this email is the confirmation, no?

[jtfrogger]

Originally Posted by Zarathustra

Here is the email I got, it starts out like:
thank you!

travel reservation confirmation...

Then it gives the flight details. Is this the e-ticket? Doesn't look like one.

That's what mine looks like and I am not expecting anything else. I've booked other flights where an email like that is the only thing that I got.

[Log]

After a long talk with the wifey, we decided that it would be too much travelling with a 1 year old.

Hope all you sons of beaches (j/k) enjoy the trip!!!

[Zarathustra]

Yeah you guys are right that is the eticket, I just got off the phone with travelocity again, and they said that the flight is confirmed and everything is fine. So looks like I'll be in Spain from the 20th to 28th, now I just gotta convince some of my friends to join me!

[Dan02]

what number did you guys call where you actually got to talk to someone?

[Rhyme]

1.888.872.8356

When the machine asks you what you want, just say "agent" and you should get transferred to a person.

[jtfrogger]

Originally Posted by Dan02

what number did you guys call where you actually got to talk to someone?

I just called the first toll free number that I could find on the web site. In the prompts, when the automated voice asks what you want to do I answered "Speak to a representative".

[Dan02]

sweet talking to someone right now and it looks like i'm in.

[jtfrogger]

Originally Posted by Dan02

sweet talking to someone right now and it looks like i'm in.

I'm glad I didn't have to sweet talk anyone to get the confirmation.

[jar_e]

And just to clear up the confusion (I've used travelocity quite a bit)...the main line you should be looking for in the email is this:

"Please check in with Air Canada on the day of departure for your boarding pass.
For your boarding pass, use reference code Y**** for online or airport checkin."

That's your booking code you will use at the kiosks when you depart and that will be the equivalent of your eticket.

[r00t]

Just a quick note to clear up the difference between a confirmation and a ticket ...

Your confirmation number will be 6 characters and is what you can use on Spanair and AC to checkin, etc.

Your ticket is a different number ... I believe it's 11 digits and, in this case, it will start with 680 (Spanair's marketing carrier number)

Without boring people on the intricacies of ticketing, basically, once you have a ticket you have taken a seat out of inventory. A confirmation number just means you've got an itinerary and are not guaranteed a seat on the plane.

If you don't have a ticket number, you should definitely call and investigate. The two cases I'm aware of people not being issued tickets are: payment by visa on travelocity.ca and payment by third party credit card (i.e. using a friend's card when the friend isn't actually on the itinerary)

[Dan02]

cool, when i called their automated system last nigt and have them send a copy of the eticket it did indeed have a ticket number of 11 digits starting with 680, my faith in actually keeping this fare is slowly rising.

[cmyden]

Maybe it was a smart viral marketing campaign to attract attention to the new codesharing alliance between Span Air and Air Canada ?

Or more likely, someone screwed up and will be fired over this...

[Peanut]

I think the deal is gone this morning as far as I can tell? Checked around the Sept 20 - 27 dates and the cheapest looks to be $523 US per person.

[jtfrogger]

Originally Posted by r00t

Just a quick note to clear up the difference between a confirmation and a ticket ...

Your confirmation number will be 6 characters and is what you can use on Spanair and AC to checkin, etc.

Your ticket is a different number ... I believe it's 11 digits and, in this case, it will start with 680 (Spanair's marketing carrier number)

Without boring people on the intricacies of ticketing, basically, once you have a ticket you have taken a seat out of inventory. A confirmation number just means you've got an itinerary and are not guaranteed a seat on the plane.

If you don't have a ticket number, you should definitely call and investigate. The two cases I'm aware of people not being issued tickets are: payment by visa on travelocity.ca and payment by third party credit card (i.e. using a friend's card when the friend isn't actually on the itinerary)

FYI, having a ticket number isn't a guarantee of a seat. I got a ticket number starting with 680 when I first booked through Orbitz, and they emailed about four hours later to say I didn't really have tickets.

[jtfrogger]

Originally Posted by Peanut

I think the deal is gone this morning as far as I can tell? Checked around the Sept 20 - 27 dates and the cheapest looks to be $523 US per person.

I just tried, and the deal is available from 23rd to 30th. Yes, it is much more limited, but there are still some dates. The 30th is actually the earliest return date that I could find in September.