[ACTION REQUIRED] EA Sports needs you to answer these questions!!

[Stealth22]

Hey all,

So as I said in the other thread that I started, the EA Sports development team has joined our league as the Vancouver Canucks in order to nail down this issue we're having with the trade screen freezing up.

The EA rep I have been talking to has asked that anyone affected by this glitch answer the following questions.

Please post your answers in this thread. I will either direct the EA rep here, or I'll collect the responses and send them off to him. I've included my own answers as an example to follow.

Thanks!

For the internet speed question, if you don't know the answer, you can look up your plan on the Shaw/Telus website, or use http://www.speedtest.net

Platform: PlayStation 3

Language used: English

Screen Resolution: 1080p

Internet speed: 10 to 15 Mbps

Do you ever encounter lag while playing: Yes, a little bit. Typically when the game lags (either on startup or in the menu), it will always freeze up when you actually start a game. A hard reboot is the only way to get around this, and it's intermittent.

Custom Music enabled: Yes, but the only thing that has changed is the Goal Horn, for two teams (Chicago and San Jose), and that was only changed recently. This was happening before the custom music was enabled.

Are any Parental Restrictions enabled: No

Steps to reproduce the Issue: Start up GM Connected, and enter the trade screen.

Are any of you guys on the Digital Download?: No

if yes did you convert it from the Early Release?:

Comments: I have personally only seen this once or twice, but most of the trades I've done were executed from the app, so I never had to enter the trade screen that much.

[rgloe]

Platform: PlayStation 3

Language used: English

Screen Resolution: 1080p

Internet speed: 10 to 15 Mbps

Do you ever encounter lag while playing: Yes, a little bit. Usually only when other people in my household are also using the internet.

Custom Music enabled: No

Are any Parental Restrictions enabled: No

Steps to reproduce the Issue: Start up GM Connected, and enter the trade screen.

Are any of you guys on the Digital Download?: No

if yes did you convert it from the Early Release?:

Comments: I've only gotten into the trade screen once out of about 15 tries. I don't even bother trying anymore.

[secol]

Platform: PlayStation 3

Language used: English

Screen Resolution: 1080p

Internet speed: Around 10

Do you ever encounter lag while playing: Usually not. However versus some GMs I get pretty bad lag spikes. OTP/EASHL is fine for me

Custom Music enabled: No

Are any Parental Restrictions enabled: No

Steps to reproduce the Issue: Start up GM Connected, and enter the trade screen from trade players.

Are any of you guys on the Digital Download?: No

if yes did you convert it from the Early Release?:

Comments: It's happened everytime (about 40+ attempts) except for once. Always requires a hard reboot of my PS3.

[jedaco]

Platform: PlayStation 3

Language used: English

Screen Resolution: 1080p

Internet speed: 10 to 15 Mbps

Do you ever encounter lag while playing: Yes, a little bit.

Custom Music enabled: No

Are any Parental Restrictions enabled: No

Steps to reproduce the Issue: Start up GM Connected, and enter the trade screen.

Are any of you guys on the Digital Download?: No

if yes did you convert it from the Early Release?: n/a

Comments: I've been able to get to the trade screen 2 out of the 5 times i tried.

[Iceman57]

Platform: PlayStation 3

Language used: English

Screen Resolution: 1080p

Internet speed: 5-7Mbps download and 1-3Mbps upload

Do you ever encounter lag while playing: No not really, honestly I hardly ever have lag

Custom Music enabled: No (the games tunes are pretty darn good this year)

Are any Parental Restrictions enabled: No

Steps to reproduce the Issue: Enter the GM Connected mode and attempt to go into the trade screen

Are any of you guys on the Digital Download?: No

if yes did you convert it from the Early Release?: n/a

Comments: I've been able to get into the trade screen about seven or eight times but not without first having to reset my PlayStation at least five or six time due to it freezing before it finally works.