Confessions of a YYC Travel Junkie

[Swarly]

Originally Posted by Muta

The jig is up, they've discovered their flaw!

but I actually booked a hotel and flight to Vegas, I wasnt even trying to scam with a hotel in india or anything

[getbak]

Originally Posted by Swarly

but I actually booked a hotel and flight to Vegas, I wasnt even trying to scam with a hotel in india or anything

Based on the message you received, it appears the code was originally given to attendees at the National Federation of the Blind Conference (which makes sense since the code is NFB2012). Since the code was being circulated around the web, they probably just cancelled every booking made with the code and will restore them if the person can show proof they were at the conference.

[DownhillGoat]

Originally Posted by getbak

Since the code was being circulated around the web, they probably just cancelled every booking made with the code

A co-worker of mine used this code and had to call to make a change or something to his booking. While they were talking on the phone, it was rapidly discovered that he wasn't blind, nor at the conference, and cancelled his reservation.

[rubecube]

LOL. I can't be the only that's a little ashamed that we were stealing codes meant for blind people.

[wpgflamesfan]

Originally Posted by rubecube

LOL. I can't be the only that's a little ashamed that we were stealing codes meant for blind people.

Don't you didn't violate any of terms and conditions:

The promotional code (the Promo Code) for $200 is valid between 12:01 a.m. Central Time on July 2, 2012 and 11:59 p.m. Central Time on August 4, 2012 (the Promotion Period) or until it reaches the redemption limit of 3,500 redemptions.
Your use of the Promo Code on the www.travelocity.com Web site (the Site) is subject to the Travelocity User Agreement and Privacy Policy.
The Promo Code is valid only for qualifying purchases made on the Site. A qualifying purchase means a three-night or longer Hotel+Flight Vacation Package which is offered on the Site during the Promotion Period. Travel dates must be between July 2,2012 and December 31, 2012.
Qualifying Hotel+Flight Vacation Package purchase requires a minimum spend of $200 and should be booked immediately following your qualifying air booking.
To redeem the Promo Code, you simply type NFB2012 into the Promotional Code field on the Checkout Review Page of the Site, and $200 will be automatically deducted from the final price of your qualifying Hotel+Flight Vacation Package .
You may only redeem the Promo Code once and only during the Promotion Period.
You may not redeem or exchange the Promo Code for cash. You may not use or combine the Promo Code with any other promotional codes. If lost or stolen, the Promo Code will not be replaced.
Travelocity prohibits posting the Promo Code on the Internet or any public forum, or forwarding the Promo Code to any other person.
In the event of any violation of these Terms & Conditions, Travelocity reserves all of the rights and remedies available to Travelocity including charging your credit card for the amount of the Promo Code not to exceed $200, canceling your reservation without a refund to you, and all other remedies available to Travelocity.
TRAVELOCITY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO PROMOTIONAL CODES, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A PROMO CODE IS NOT FUNCTIONAL, YOUR SOLE REMEDY, AND THE SOLE LIABILITY OF TRAVELOCITY SHALL BE THE REPLACEMENT OF THE NON-FUNCTIONING PROMO CODE.
Travelocity reserves the right to change these Terms and Conditions from time to time in its sole discretion.

[rubecube]

Yeah, if someone wanted to go lawyer on them, this would be the way to do it.

[Sidney Crosby's Hat]

^^ So does that mean that we're not getting refunds??

[topfiverecords]

I got the email too, however the trip still shows in my Travelocity itineraries as good. They better reverse the charge on my card quick if they're going to cancel it on me.

Perhaps they should have their system mention this when you put in the promo code originally.

[topfiverecords]

Following the situation on blog & comments here:
http://boardingarea.com/blogs/viewfr...00-off-coupon/

[rubecube]

Oh man, I really hope for travelocity's sake they issue refunds or no doubt they're looking at a messy class action.

[Swarly]

I just got off the phone with them and was assured by 'Jason' that I will be getting the full refund. The cancellation fee was automated in the form email but I will get it all back. Stayed on hold to talk to a supervisor, he said the same.

The supervisor agreed that I did not break the T&C, however they are no longer upholding the deal. I asked "so your company released a code on twitter, had a whole bunch of people book, and now you are cancelling, backing out of our agreement for no reason other than your company decided to. Is that what you are saying?" he paused then said yes sir, that is what i'm saying.

apparently teams will be calling in 4-8 hours (may be 48 hours) to see if they can re-book our trips. I asked if there will be a special offer during these calls or if its just current prices. There will be no offers. I told him there is no way I will ever book with travelocity again, whats the point they will just cancel my trip again in another week or two. His response was simply that it is not up to him who I book with. (wtf, worst customer service ever)

I'm so pissed right now, travelocity will be getting a long letter from me.

[Sidney Crosby's Hat]

Originally Posted by Swarly

I just got off the phone with them and was assured by 'Jason' that I will be getting the full refund. The cancellation fee was automated in the form email but I will get it all back. Stayed on hold to talk to a supervisor, he said the same.

The supervisor agreed that I did not break the T&C, however they are no longer upholding the deal. I asked "so your company released a code on twitter, had a whole bunch of people book, and now you are cancelling, backing out of our agreement for no reason other than your company decided to. Is that what you are saying?" he paused then said yes sir, that is what i'm saying.

apparently teams will be calling in 4-8 hours (may be 48 hours) to see if they can re-book our trips. I asked if there will be a special offer during these calls or if its just current prices. There will be no offers. I told him there is no way I will ever book with travelocity again, whats the point they will just cancel my trip again in another week or two. His response was simply that it is not up to him who I book with. (wtf, worst customer service ever)

I'm so pissed right now, travelocity will be getting a long letter from me.

I wonder if they're giving everyone a refund or only the people who call and complain. Here's the email I just got from them:

We are sorry that your plans have changed. Your Vacation Package reservation has been canceled.

You will be issued a refund of 0.00 on MasterCard(R) xxxx-xxxx-xxxx-8629. The refund will appear on your credit card statement within the next few weeks.

TotalTrip Price: $357.47
Cancellation penalty - $357.47
__________________________________________
Refund 0.00

[Swarly]

i got pretty much the same email but they are saying its just an automated email that is wrong.

Want to hear a joke? NFB2012 code is active again! I can book the exact trip they just cancelled for about $20 less now. WTF

[topfiverecords]

Looks like there's a code on Travelocity.ca for $100 off packages to the US of 4 nights or more. USA100

Might have to rebook my Vegas trip with an extra night and use that code now.

[getbak]

Originally Posted by fotze

Does your credit card rack up points if you are later refunded? i.e. book as many your card can carry knowing they will cancel.

No, they take back any points for refunds.

[secol]

i was thinking about taking advantage of this deal but i did more research on it and on rfd forums i think a member actually pointed out in the terms they didn't even have to offer a refund, not to mention the grey zone (blind)....

[KootenayFlamesFan]

Hey Chris

Just looking around for a buddy and his young family who are planning a trip to Sydney, Australia sometime mid-September. Any time better for booking than another, or is it just a crap shoot?

[Dodsdomd]

Seems to be a decent sale on Delta into the US. From Saskatoon at least. Was able to book Saskatoon to New Orleans for $440 yesterday. That is an amazing price from YXE as it usually runs $900. Was getting that fare when I plugged in any random US city. Even obscure places like Austin, Memphis etc. Never checked outta Calgary but I would imagine it is similar.

[Dirty_Iguana]

Originally Posted by Dodsdomd

Seems to be a decent sale on Delta into the US. From Saskatoon at least. Was able to book Saskatoon to New Orleans for $440 yesterday. That is an amazing price from YXE as it usually runs $900. Was getting that fare when I plugged in any random US city. Even obscure places like Austin, Memphis etc. Never checked outta Calgary but I would imagine it is similar.

Yep - just checked some flights from YYC to Charlotte, NC in October and Delta was $150 + cheaper than United, AA, Air Canada etc.

$459 all in. Not too shabby considering it cost me $400 to fly to Vancouver last month.

[DownhillGoat]

Quick question:

Going to Switzerland next month. I'll need to take the train from Geneva to Zermatt (round trip), but am unsure how often, if at all, I'll be using it other than that. Is it worth it to buy a Swiss rail pass? They're about $500 from what I've seen, but I'm not sure what single trips would be.