Cell phone contract question

[stampsx2]

Can Rogers change the rate of your cell phone plan in the middle of the contract?

I should be more specific. When I moved to Calgary they said the rates are higher in Calgary so the rate of my plan has gone up.

Is a contract not a contract?

[Rathji]

I don't have your contact to read, but I am guessing it has a location indicated or implied in it.

If it doesn't then you have a point, otherwise it isn't Rogers fault you moved.

I had a similar situation a couple years ago where I moved and wasn't able to transfer my service. I had to cancel and pay out the fee. It made me mad at first and I tried to get out of it but it all came down to the fact that they didn't make me move and I did sign the contract.

[stampsx2]

I really gotta find that contract.

[Maritime Q-Scout]

A contract is a contract, and Rogers can't initiate a price change without your consent.

However, if you're moving it is you that is trying to change the contract. You are contracted to a rate plan, and certain services, one of which is your telephone number. By moving and requesting a new number you are asking them to amend your contract. Something they are happy to oblige to, however you have to take the rate plans of where your new location is.

Sometimes this is advantageous, such as moving from Calgary to Halifax. Sometimes it's disadvantageous, such as moving from Halifax to Calgary.

So to answer your question, no they just can't change your rate plan. However neither can you.

You're going to have to change the rate plan, stay with your old number and suffer potential headaches having a long distance number for the city you're living in, or simply cancel the contract with the cancellation fee.

Hope this helped clear things up.