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Old 01-13-2017, 07:12 AM   #1321
Bigtime
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Originally Posted by CMPunk View Post
Here two hours before my flight and this is the busiest I've ever seen customs. This is why I fly early damn it, to avoid the lines!
Umm, first thing in the morning you have pretty much ALL the US bound flights departing right away. It may in fact be the single busiest time to fly out to the USA.

A quick check shows:

-Dallas
-Houston (United)
-Denver
-Seattle (Alaskan)
-Kahului
-Salt Lake City
-Phoenix (WestJet)
-Seattle (Delta)
-Chicago
-Las Vegas (WestJet)
-Los Angeles
-Minneapolis
-San Francisco
-Houston (Air Canada)
-Newark
-Las Vegas (Air Canada)
-Phoenix (WestJet)
-San Diego

That is just flights that departed from 6am onward and scheduled to depart up to around 9am. So yeah, transborder to the US is a zoo in the morning.
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Old 01-13-2017, 10:26 PM   #1322
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Is it true that Nexus holders don't have expedited security screening in the new terminal and have to go through the same lineups as everyone else?
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Old 01-14-2017, 06:26 AM   #1323
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Originally Posted by Calgary14 View Post
Is it true that Nexus holders don't have expedited security screening in the new terminal and have to go through the same lineups as everyone else?
It's not true, Nexus has a separate line. But when I was there it seemed like they were reshuffling the line at the end and nexus didn't give you much of an advantage.
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Old 01-14-2017, 09:23 AM   #1324
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Quote:
Originally Posted by Bigtime View Post
Umm, first thing in the morning you have pretty much ALL the US bound flights departing right away. It may in fact be the single busiest time to fly out to the USA.

A quick check shows:

-Dallas
-Houston (United)
-Denver
-Seattle (Alaskan)
-Kahului
-Salt Lake City
-Phoenix (WestJet)
-Seattle (Delta)
-Chicago
-Las Vegas (WestJet)
-Los Angeles
-Minneapolis
-San Francisco
-Houston (Air Canada)
-Newark
-Las Vegas (Air Canada)
-Phoenix (WestJet)
-San Diego

That is just flights that departed from 6am onward and scheduled to depart up to around 9am. So yeah, transborder to the US is a zoo in the morning.
Then I must have always gotten luck, because I've never had to wait in line before and I always try to fly out early.
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Old 01-14-2017, 10:25 AM   #1325
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Originally Posted by oilyfan View Post
It's not true, Nexus has a separate line. But when I was there it seemed like they were reshuffling the line at the end and nexus didn't give you much of an advantage.
The last time I went through U.S customs/security at the new terminal Brian Burke was right behind in line at the first checkpoint. He was a nexus user and I wasn't. I got through before he did.
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Old 01-14-2017, 11:20 AM   #1326
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Quote:
Originally Posted by Fire View Post
The last time I went through U.S customs/security at the new terminal Brian Burke was right behind in line at the first checkpoint. He was a nexus user and I wasn't. I got through before he did.
Brian set off the truculence alarm
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Old 01-14-2017, 12:02 PM   #1327
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Originally Posted by I-Hate-Hulse View Post
They are permaskeptical about ones they see in their home countries, unless it comes from a corporate store.
Wasn't there an article a long time ago about an Apple store (yes, the store itself) in China that was completely fake? I think even the employees had no idea that they weren't working for Apple.
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Old 01-14-2017, 04:43 PM   #1328
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Quote:
Originally Posted by Bigtime View Post
That is just flights that departed from 6am onward and scheduled to depart up to around 9am. So yeah, transborder to the US is a zoo in the morning.
I've seen some issues at the WestJet ~10 am transborder bank. Probably related to staffing at that time as there's definitely more flights between 6 and 8.
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Old 01-16-2017, 08:19 AM   #1329
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Nexus is non-existant. There is a lane that says "trusted travelers" but it just funnels into the regular security check AND regular security line. It doesn't do anything for you.
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Old 01-20-2017, 12:01 PM   #1330
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So I've kept forgetting to post about our experience with the new terminal. Just before Christmas, we took a trip to the States, and obviously flew through the international terminal.

Long essay ahead...

Spoiler!


And fast forward to the return flight...

Spoiler!


TL;DR -- Overall, the terminal looks nice, but the CTG system seriously needs improvement, among various other things. They've done well in some areas while building this terminal, and utterly failed in others. With all the testing they did, this terminal should have been close to perfect on day 1, and now they're going back and making changes. It is far from being world class.

Last edited by Stealth22; 01-20-2017 at 12:05 PM.
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Old 01-20-2017, 04:58 PM   #1331
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The YYC Link follows a fixed path from stations at Concourse A, B, C, and D/E. It's helpful if you are transferring in Calgary and have to go from one to another, but it you are just leaving or arriving from here, it doesn't make much difference.
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Old 01-21-2017, 08:48 AM   #1332
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Quote:
Originally Posted by Fire View Post
The last time I went through U.S customs/security at the new terminal Brian Burke was right behind in line at the first checkpoint. He was a nexus user and I wasn't. I got through before he did.
Same here. Beat my buddy out who has a nexus card.
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Old 01-30-2017, 10:04 AM   #1333
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WestJet to start flights to Nashville May 4, 2 flights per week:

http://wkrn.com/2017/01/30/nashville...ts-to-calgary/
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Old 02-01-2017, 09:32 AM   #1334
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Same here. Beat my buddy out who has a nexus card.
The nexus/priority lane this morning was atrocious, even for Calgary's new low standards. There was a guard at the entrance of the lane barking at anyone who approached to go stand in a makeshift line in no man's land (before any of the lanes start) and wait for another guard to scan your boarding pass and she'll direct you to your designated lane. Meanwhile, he just stood there guarding the priority lane and barking. Shouldn't one of them stand at the priority lane and one at the regular lane scanning people's passes? The incompetence bottles the mind.

Of course the trusted traveler lane is not a trusted traveler lane at all anyway, and you get merged with the rest of the travelers in the regular security line. Remind me again why we gave up so much of our privacy to have trusted traveler status?

It's amusing watching veteran travelers grumble and moan under their breath though.
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Old 02-01-2017, 09:42 AM   #1335
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I really hope the Airport Authority is working behind the scenes with CATSA and the CBSA to get this mess sorted out. Publicly they are deflecting these issues as being in the realm of those two groups and out of their hands. However this is having a negative impact on the experience at YYC and is quickly eroding the purported benefits of the new terminal to airlines and passengers.
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Old 02-01-2017, 10:57 AM   #1336
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I'd certainly suggest complaining to them, or twitter whining or something. They'll probably just ignore you since they don't really care about customer service, but it's worth a shot.
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Old 02-01-2017, 10:59 AM   #1337
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For the security stuff here is the link to Catsa questions and complaints: https://www.catsa.gc.ca/questions-co...and-complaints

And for the CBSA stuff: http://www.cbsa-asfc.gc.ca/contact/f...ction-eng.html

If more folks start vocalizing directly to those two groups it could help them make changes that the Airport Authority may be trying to get them to do. I haven't flown out of the new terminal yet, so I can't complain.
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Old 02-01-2017, 01:41 PM   #1338
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Quote:
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For the security stuff here is the link to Catsa questions and complaints: https://www.catsa.gc.ca/questions-co...and-complaints

And for the CBSA stuff: http://www.cbsa-asfc.gc.ca/contact/f...ction-eng.html

If more folks start vocalizing directly to those two groups it could help them make changes that the Airport Authority may be trying to get them to do. I haven't flown out of the new terminal yet, so I can't complain.
Nonsense. This site is a bastion of bitching and moaning. No credentials necessary.
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Old 02-03-2017, 08:46 AM   #1339
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Air Canada Summer '17 changes:

NRT going to a 787-9 daily for 1 July - 30 Sept
FRA going to a 77L daily for 10 June - 29 Oct

AC will replace the 3 x weekly rouge with a daily Jazz CRA to PHX.
YYC-EWR upgauge to a 319
YYC-SEA down to one daily only DH4
YYC-LAX remains two daily but now 1 320 and 1 319 (previously both 320s)
YYC-SFO as previously mentioned goes to twice daily CRAs.
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Old 02-03-2017, 09:16 AM   #1340
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Calgary to Tokyo will be daily during the summer? Is that correct?
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