Quote:
Originally Posted by Bean
I'd hate to sidetrack this thread but if anybody starts one about bad service and gross sushi; I'll have tonnes to add to that one.
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Maruju (down Centre Street just outside downtown, beside the Starbucks, so as we call it "Starbucks Sushi") can have pretty brutal service. One time they tried to serve us a pair of very burned oysters. We asked for a refund on them, but the server said she couldn't. So instead she offered us replacements. This seemed fair so we agreed.
HALF HOUR later, they finally bring us our order, but what does she bring us? ONE oyster. We told her we had two, but she told us one was eaten. Firstly, my friend took a bite out of one and spit it back out on the plate. Secondly, even if he did eat it (which he definitely did not) it was burned to a crisp anyway!
So again we ask for a refund, and she again insists she can't, but instead she can bring out another. In no way were we gonna wait another 30 mins, so finally she says she'll talk to the manager, who "generously" knocks one of the two oysters we ordered off the bill. Add to the fact that the server was uber grumpy from start to finish the moment we walked in, even though it wasn't busy, as we were one of two occupied tables in the place.
Suffice it to say we left very displeased and did not leave a tip, and haven't been there since.