Calgarypuck Forums - The Unofficial Calgary Flames Fan Community
Old 09-03-2011, 09:46 AM   #1
Rathji
Franchise Player
 
Rathji's Avatar
 
Join Date: Nov 2006
Location: Supporting Urban Sprawl
Exp:
Default Strange internet connectivity issue

My sister called me yesterday with complaints that she couldn't connect to the internet and Telus told her it wasn't a problem on their end. She said she was still able to get her email, so I tried to use Teamviewer and it connected without issue.

Long story short, it seems like a browser hijack/DNS type issue. Some websites load, and some dont - Google.com will load, but Google.ca wont (but the google.ca IP address will). I ran a few scans (Avast, Malware Bytes, Hitman Pro) and it came up with Websearch, which seems to be an Ask redirect virus which I removed, but the problem persists. Hosts file is clean and I assume at this point, if it is still infected, I am going to have to go up there and boot into safe mode to clean it properly.

DHCP settings on the desktop don't work at all, so everything is static) and I have tried changing to various other DNS servers (verizon, shaw, and misc telus ones). Her modem is a Speedtouch, which I cant log into to check DHCP settings. It is also effecting all her computers.

I just wanted to get some input as to possible causes before I drive across the city.
__________________
"Wake up, Luigi! The only time plumbers sleep on the job is when we're working by the hour."

Last edited by Rathji; 09-03-2011 at 10:06 AM.
Rathji is offline   Reply With Quote
Old 09-03-2011, 02:25 PM   #2
SebC
tromboner
 
SebC's Avatar
 
Join Date: Mar 2006
Location: where the lattes are
Exp:
Default

I had some internet problems on Shaw yesterday, everything's back to normal now. No idea if it's related.
SebC is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -6. The time now is 03:10 AM.

Calgary Flames
2023-24




Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright Calgarypuck 2021