[READ THIS!] Trade Screen Freezing

[Stealth22]

Hey guys,

For those that are having issues with the trade screen freezing, I posted a thread on the EA forums asking if anyone else had the issue.

I'll be sending a PM to the EA rep with our league details, and maybe a link to our GM list so he has a list of PSN ID's. But if you've been affected by this (or know more details about the problem than me), please take a moment to voice your concerns in this thread over on the EA forums:

http://answers.ea.com/t5/NHL-14/PS3-.../td-p/1508251/

Thanks!

[Stealth22]

Update...the EA representative sent me this reply...

Thank you very much for encouraging your fellow members to post about the issue as well, I have gathered all the info and passed it on to the studio.

Should we need any additional info, I will reach out.

Cheers,
Nils

He also posted this possible workaround in the thread on their forums:

Thank you everyone for providing your info, I have passed it on for investigation.

In the meantime, did anyone have a chance to test bamb4life's workaround?

Always happens when you go to TRADE PLAYERS, i figured a way to bypass it. Now i go through TRADE BLOCK, then press square to go to he TRADE page. BUT MAKE SURE YOUR NOT ON YOUR TEAM, CAUSE THEN IT FREEZES AGAIN.

Cheers,
Nils

Also, a member of the NHL team at EA Sports replied to the thread asking if they could join our league with a test account to debug the crash when it happens. Jedaco and I have told them that absolutely they can.

I've requested that they join in as the Vancouver Canucks, and that they enable CPU play when they do so that we can continue to play games without disturbing them.

[Stealth22]

Update with latest replies...

So we have been able to reproduce your crash in your league. Ideally we want to track it down and apply a fix and see if we can fix the issue. To do this we need to be sure that nothing in the league changes since we can get the crash 100% of the time. Do you and your league members mind NOT doing anything in your league for a day? or at the very least don't advance the schedule period?

So we are finding good stuff and are close to knowing why the issue occurs. We will continue tomorrow so if possible as I said try not to play any games or advance the schedule in the league. We'll grab the PSN IDs from the league and give you guys some HUT packs for your help.

Thanks again and I'll update you tomorrow.

NOTE: Don't worry about the 'not playing games' part for now. If we need to put a freeze on playing games we will, but for now, you guys can ignore that.

So in other words, if its possible to avoid playing games, then maybe hold off until the weekend. But if you really want to play a game, you can do so. It's not mandatory...yet.

I'm letting them know that we aren't going to advance until at least Monday anyway. But at least we're getting some HUT packs out of it!

[19Yzerman19]

FYI: This isn't isolated to your league. Also happening in the Xbox league. It seems that when you receive a trade request and go to view the trade details it temporarily fixes the freezing issue.

[Stealth22]

Thanks...I'll pass that along to EA.

[Stealth22]

So EA finished testing with our league last week. Anyone with a HUT team should have gotten 2 gold packs for the trouble.

I don't know when they are planning to release a patch. Hopefully it's sometime soon, but I've asked the rep I was talking to if he can give me any information on that.