Shaw 150 MBPS deal- $80 (Telus rumoured to match) [Split from Shaw TV]

[Drury18]

Originally Posted by gaffobohs

That's bull####. Customers should be given the same offers no matter the csr. I've been told twice they'll price match with Shaw completely. I already have 50mb but that's the max I can get. They will give me that for $45 for year one and $80 year two. They'll gave me the TV package for $35 year 1 and $65 year 2. No further discount offered to me even though they can only offer me 50mb.

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Totally agree. I'm surprised there isn't a basic counter offer package they offer to clients.

I can understand my area having only 50, that's fine. but when I can EASILY go online and see the deals other people are getting and then call up and get offered 6 month pricing, that's a joke. I even listed off all the deals I've seen other people gets and they just asked which of the two offers I was presented do I like the most.

[gaffobohs]

That's a joke, If you don't want to switch I'd try calling again. Really depends on the person at the other end of the line!

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[FlamesKickAss]

Originally Posted by gaffobohs

If you're set on switching shaw will cancel your account with then for you. No need to deal with telus at all unless youre getting them to price match.

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I had a moved planned with telus for this weekend..... Turns out he just processed the cancellation after I hung up! Shaw coming Friday at 5! Take possession at noon!

[psicodude]

I am the first to pile on Shaw when they suck, so I have to give them props when they do awesome.

I signed up online late Monday night and received a call Tuesday morning telling me to either pick up the modem or wait 2 days for install. Waiting is for suckers, so I walked over to the Shaw location downtown this morning and no line. Entire process took 3 minutes. I didn't have my old modem on me, so they charged a $50 deposit to my account, which I get back upon return of the old model. Cool. The Shaw rep offered to enable the new model right away, but that would kill internet at home and anger the wife, so I decline. I get home this evening, plug in the new modem, and send @shawhelp a tweet asking if they can enable the new modem. They get back to me in under 2 minutes and I am now up and running, in bridged mode, in under 10 minutes total. What a fantastic customer experience.

Speedtest on both wired and wireless is consistently over 170 mbps, and I saved $6 per month from my 50 mbps plan. Love it!

[showtime]

I got this set up today. Very happy so far. Only thing im struggling with is setting up for Shaw Go Wifi. I put in Mac address, but what is Hotspot 2.0? specifically how do i set it up on a S7 and Iphone 6?

[Looch City]

I'm an existing Shaw user and called in, and the rumours are true...they're not budging off the stated plan for existing users.

[ricosuave]

im working on them right now.

i still have home phone, buddy said that because i still have some ancient code on my account, he can lower the 34.95 down to 15 with a new code, thus allowing for the new internet cost.

edit: bastards, sounds like they cant. im working them though, little by little

edit: bastards 2, best i can manage is if i lose the home phone for 34.95

not good enough. im looking into telus fibre now.

[Finger Cookin]

Originally Posted by I-Hate-Hulse

Does the Cisco modem work with the new 150 service? Would love to not have to go in and do the swap.

There is a Cisco modem that has the 24 downstream and 8 upstream channels that would work with the 150 service. If you have the Cisco DPC3848, or DPC3848V, or DPC3848VM, you're set. If you have the older Cisco Docsis 3.0 compatible modem (the one I had was the DCP3825), you won't be able to get 150 speeds.

[PepsiFree]

Question: Does anyone have trouble with Shaw modems needing a restart every few weeks? My internet would just die completely and the only fix would be restarting the modem.

It's one of the reasons I left Shaw, but now I'm considering going back. Is this a problem anyone else has? Or was I unlucky?

[jeep991]

Originally Posted by LanceUppercut

Just an update for anyone who might be experiencing my issue as well. Shaw tried to figure out what was going on with the modem on their end, but everything looked good, signal was strong etc. They are actually going to have to send a tech out to see why my connection can't break 90 Mbps.

Same here. Spent about 30 minutes with tech support on the phone trying to figure out what was wrong. The technician is coming out next week to check out the modem and my setup. My top speed was about 93 Mbps and that only happened a couple of times during the speed tests. I was averaging 30 - 40 over the past couple days. Very frustrating.

[gaffobohs]

Decided to sign up with Shaw. Got the premier TV bundled with internet 150 for $89.90 for year 1 and $162 year. Gave me $10 off for 2 years. The $162 is what I paid my last bill with telus for with roughly the same TV and only 50mb internet so it's a good deal for me! Save $840 for 12 months!

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[psicodude]

Originally Posted by showtime

I got this set up today. Very happy so far. Only thing im struggling with is setting up for Shaw Go Wifi. I put in Mac address, but what is Hotspot 2.0? specifically how do i set it up on a S7 and Iphone 6?

Maybe it's changed, but you just connect to the Shaw Go wifi network (when you can) and a website will pop up on your device. Then just enter your Shaw username and password and tell it to remember this device. That's pretty much it.

[Drury18]

Originally Posted by gaffobohs

That's a joke, If you don't want to switch I'd try calling again. Really depends on the person at the other end of the line!

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Preference is not to switch as I get a 15% partner employee discount they haven't figured out I haven't been with that company for 3 years and my primary business email is through my Telus address. Switching it would be a hassle.

I'm going to call again on the weekend and list off all the offers I know others have and call them on the fact they have zero consistency and 6 months discount is really a joke.

[LanceUppercut]

Originally Posted by jeep991

Same here. Spent about 30 minutes with tech support on the phone trying to figure out what was wrong. The technician is coming out next week to check out the modem and my setup. My top speed was about 93 Mbps and that only happened a couple of times during the speed tests. I was averaging 30 - 40 over the past couple days. Very frustrating.

I found my problem and m clocking in at 178 down now. I found a little switch I had forgotten about that capped out at 100 Mbps . It was fun telling Shaw that I'm an idiot.

[GWSurvey]

Originally Posted by psicodude

Maybe it's changed, but you just connect to the Shaw Go wifi network (when you can) and a website will pop up on your device. Then just enter your Shaw username and password and tell it to remember this device. That's pretty much it.

Shaw just recently launched Hot spot 2.0 which is shaw go wifi "secured".

When you register, look for "Shaw Passpoint" which will set up the profile/certs required to securely connect to it. If shaw Passpoint is not available but "Shaw open" is, you can connect to that, but is a non secure wifi signal.

[Fuzz]

Originally Posted by Drury18

Preference is not to switch as I get a 15% partner employee discount they haven't figured out I haven't been with that company for 3 years and my primary business email is through my Telus address. Switching it would be a hassle.

I'm going to call again on the weekend and list off all the offers I know others have and call them on the fact they have zero consistency and 6 months discount is really a joke.

Step 1. Change your primary business email to something portable! Even if you don't leave Telus now it will save you hassle in the future. I think you can pay them $5 a month to keep it active if you disconnect internet with them.

[gaffobohs]

Originally Posted by Drury18

Preference is not to switch as I get a 15% partner employee discount they haven't figured out I haven't been with that company for 3 years and my primary business email is through my Telus address. Switching it would be a hassle.

I'm going to call again on the weekend and list off all the offers I know others have and call them on the fact they have zero consistency and 6 months discount is really a joke.

I doubt you'll even need to list all that. A good csr will just match. If you don't have 150 available don't expect any further discounts even though they can't fully match the deal. I was going to stay with Telus for less hassle but Shaw showed a willingness to sweeten the deal and offered $10 off for the 2 years. Not much but at least they gave me more of an incentive than Telus did!

Originally Posted by Drury18

Preference is not to switch as I get a 15% partner employee discount they haven't figured out I haven't been with that company for 3 years and my primary business email is through my Telus address. Switching it would be a hassle.

I'm going to call again on the weekend and list off all the offers I know others have and call them on the fact they have zero consistency and 6 months discount is really a joke.

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[Rathji]

Originally Posted by Street Pharmacist

It doesn't work like that.

You are right. They were probably going to raise mobile prices anyway

[Stealth22]

Originally Posted by Fuzz

Step 1. Change your primary business email to something portable! Even if you don't leave Telus now it will save you hassle in the future. I think you can pay them $5 a month to keep it active if you disconnect internet with them.

We have one telus email address that we need to migrate. Telus wants $7/mo for us to keep it.

Ditching Telus 25 and Bell TV in favour of Shaw. Probably going down to Shaw Court today to sign up. I can't wait!!

[Fuzz]

Setup a gmail account or get a domain one for cheap, put it on all your new business cards, website etc. Setup forwarding on the Telus account to go to your new one, and an auto-responder to tell people your new address. within 6 months most people should know the new one. Even if you are sticking with Telus for awhile their is no point being held hostage over that.