I was pretty anti-Creative products for a long time (for a few different reasons). But I am still using the same Zen I purchased a few years ago and am still very happy with it. But I am not in the least surprised their service sucks.
But for the units themselves, I also have a Nano. It is collecting dust.
I'm glad Apple has a product that people like. I just hope there is always a viable competitor to prevent them from getting complacent (and that pretty much goes for any/every consumer product)
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"The problem with any ideology is that it gives the answer before you look at the evidence."
—Bill Clinton
"The greatest obstacle to discovery is not ignorance--it is the illusion of knowledge."
—Daniel J. Boorstin, historian, former Librarian of Congress
"But the Senator, while insisting he was not intoxicated, could not explain his nudity"
—WKRP in Cincinatti
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