[Sylvanfan]

This sort of thing has to be happening at other institutions. Some of the things that I've heard in recent years from employees at these banks are asinine. I went to request a new debit card one day and some amateur is trying to get me to switch mortgages so I can get more PC points. I can see why these people end up stressed out when they likely get told several times a day that they just made a really bleeping stupid suggestion and that they can fata off for the rest of their day.