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Old 07-04-2017, 03:16 PM   #9
psicodude
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I'm not a BlueHost or CentOS expert, so I am speaking in generalities here.

A "re-image typically means they are going to start over with the OS and hand the server back to you in the same state as when you first purchased it. IP addresses, DNS, settings, admin access, etc should be left in tact, but you will have a brand new, blank OS likely including Apache or whatever. At this point, you load your website back up and away you go.

Like others have said though, there is no way to avoid some level of downtime in this scenario. If everything goes perfectly, you may only be down a couple of hours. But nothing ever goes perfectly in IT.

What sort of compromise was it? Was it just your website and code that were infected? It's fairly tough for CentOS to be compromised, is why I'm asking.
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