For the security stuff here is the link to Catsa questions and complaints:
https://www.catsa.gc.ca/questions-co...and-complaints
And for the CBSA stuff:
http://www.cbsa-asfc.gc.ca/contact/f...ction-eng.html
If more folks start vocalizing directly to those two groups it could help them make changes that the Airport Authority may be trying to get them to do. I haven't flown out of the new terminal yet, so I can't complain.