The one thing that would give the Deco people more credibility is if they did some sort of self insurance about fataing up your windshield. As it stands they make you sign a waiver saying if they make it worse, they are not responsible. If the screwups are as rare as they say, charge an extra $1 for each repair, then if they do screw it up the pay you $100 towards getting your windshield replaced.
At least then you would know they have a financial motive other than not collecting your $20 to do it right.
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