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Deep Learning Is Going to Teach Us All the Lesson of Our Lives: Jobs Are for Machines

Any time now. That’s the new go-to response in the 21st century for any question involving something new machines can do better than humans, and we need to try to wrap our heads around it.

We need to recognize what it means for exponential technological change to be entering the labor market space for nonroutine jobs for the first time ever. Machines that can learn mean nothing humans do as a job is uniquely safe anymore. From hamburgers to healthcare, machines can be created to successfully perform such tasks with no need or less need for humans, and at lower costs than humans.

Amelia is just one AI out there currently being beta-tested in companies right now. Created by IPsoft over the past 16 years, she’s learned how to perform the work of call center employees. She can learn in seconds what takes us months, and she can do it in 20 languages. Because she’s able to learn, she’s able to do more over time. In one company putting her through the paces, she successfully handled one of every ten calls in the first week, and by the end of the second month, she could resolve six of ten calls. Because of this, it’s been estimated that she can put 250 million people out of a job, worldwide.