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Old 03-10-2017, 10:19 AM   #21
CaptainCrunch
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I'm gonna agree with Pylon here.

This article isn't saying that TD told them or approved of them adding services or jacking up the fees.

The employees are the ones cutting the corners here to reach their sales targets.

So to me that maybe means that TD needs a better checks and balances system.

Or better training of their employees.

But its not TD that's acting wrongly except that they're doing what every sales based organization does which is apply pressure to sell sell sell. Its the employees taking shortcuts.
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