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Old 07-28-2009, 07:14 PM   #13
Wookie
Chick Magnet
 
Join Date: Oct 2001
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Quote:
Originally Posted by csnarpy View Post
Ya, they rent the 41 and sell the 31.

at any rate. phone them back. ask to talk to the tech 3 level and let them know what happened. you have a year warranty, if you bought it, so they should exchange it with no worries.

again, make sure you talk to tech 3. these guys are the knowledgeable and don't troubleshoot by a script.
Cool - thanks. Wondered what the warranty was, assumed it was a year. I called the service people, told them the update on my receiver making sounds and being really warm. The guy visiting will now know to look at that as well.

I'll let him test the switch tomorrow. Then I'll figure the rest out and call the level three tech people.

thanks everyone
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