I am happy so far but I ran into problems with my auto renewal. On the day of my renewal my service disconnected for a day because apparently my account was in "arrears". Thing is I had auto renewal payment that was properly set up with the right payment method and everything so I should have never ran into this situation.
I was messing around with APN settings and everything for half a day trying to figure out what was going on because I couldn't dial out or get data and it wasn't until I sat down and looked at the forum posts that I went to my account and manually clicked the payment button. Account was up again within half hour after that. It's really annoying they don't have a help line for situations like this and you have to either message a Mod on the forum or email them and wait up to 48 hours.
|