Still no resolution to my issue of not being able to get on the LTE network with my Moto G5 Plus. Tech support said that there shouldn't be an issue with my phone and they aren't whitelisting their own devices.
Turns out I can get a BYOD $44 Telus plan w/ 3 gigs of data through work. I do work in a concrete box, so Wind reception is sometimes questionable. Planning on making the switch next week if I don't get a resolution.
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