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Originally Posted by Bring_Back_Shantz
Not really, and that's a HUGE leap to make.
All we can tell from the article is that TD has high expectations for sales targets and that some employees (might be a minority, might be most, we don't know) have been doing illegal things because they thought that was the only way to meet their goals.
Now if TD had a culture where managers were pushing people to do illegal things then that is a MAJOR problem and the bank should be punished. However if this is a case of employees making a decision on their own to do illegal things to meet their targets, then that's a whole other story.
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I just feel like this kind of thing lets the bank of the hook. In reality, they should have both an ethical and fiduciary responsibility to ensure that their agents are working in the best interests of their clients. Letting them pass this off as a "rogue agent" sort of thing just rubs me the wrong way.