[Bring_Back_Shantz]

Originally Posted by Cecil Terwilliger

Those people aren't complaining that they have the right to a crappy job. They are complaining that the only way to keep the job is to cheat. The article isn't meant to be a heartfelt piece on these poor saps who hate their jobs. It is meant to showcase that the major canadian financial institutions are encouraging their employees to lie to customers and scam them.

The point is that it is institutionalized and well beyond the individuals.

The individual who is breaking the law is largely irrelevant here. They will just replace you with someone else who will break the rules because their targets are so unrealistic that the only way to meet them is to cheat.

Not really, and that's a HUGE leap to make.

All we can tell from the article is that TD has high expectations for sales targets and that some employees (might be a minority, might be most, we don't know) have been doing illegal things because they thought that was the only way to meet their goals.

Now if TD had a culture where managers were pushing people to do illegal things then that is a MAJOR problem and the bank should be punished. However if this is a case of employees making a decision on their own to do illegal things to meet their targets, then that's a whole other story.