Well, I've learned way more about phone systems than I ever wanted to know. Ended up getting a Norstar Flash box for $100 on Ebay to replace the NAM. So we've gone from 1995 tech to 2000 tech...woohoo. Just need to configure mailboxes now.
The other thing I learned is either phone sales companies are really busy, or they don't want business. I sent out a few emails, and only got one response, then he just stopped responding when I asked for product. Fortunately I found a tech support forum to help me out.
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