Quote:
Originally Posted by Madman
Been with Telus for 17 years and after speaking with 2 people in the Business Rententions dept, they can only offer me the standard $200 off a phone (which anyone gets), and an additional $5 off per month. Just talked to a random CSR not in retentions and he offered me more than actual Retentions did - but still not very much in reality.
Talked to Rogers yesterday and they seemed eager, (obviously), to have me move my 2 lines over to them and offered me what I think are decent deals on new phones and rate plans.
It sucks that all my loyalty to Telus gets me nothing.
Am I making a mistake thinking of switching sides?
|
Nope.
Man that's your money. They don't seem that interested in keeping you so why should you have a problem with it?
Had the same problem with Shaw and internet till I actually called and told them to cancel my service. I finally got the shaw 150 for new customer price.