Quote:
Originally Posted by Hockeyguy15
So I just activated a XB7 modem 2 days ago. Both nights at 3:30am I have woken up because our house alarm has lost internet connection.
It looks like all the devices on 2.4 are offline (cameras, security, thermostat), but my phone on the 5 is still connected. I reset the modem and everything is back to normal, and there are no issues at any other time.
Online support says the issue is the splitter and will send a new one, but I find it hard.to believe the splitter is causing an issue at one specific time every night. Thoughts?
|
Did you just plug it in and go with the default wireless settings?
If so I would suggest manually setting up a separate 2.4 and 5 connections. iirc by default its one connection that handles both and switches based on signal strength and whatnot. Could be an issue with it trying to switch to 5 on things that aren't compatible.