Quote:
Originally Posted by CaptainYooh
I'll kick it off with a simple one (right?); does CRA have any accountability for the time they take to review audit responses? They certainly have very little patience themselves when it comes to requesting documents in support of audit inquiries. And G-d forbid, you miss their deadlines to respond; re-assessments come back at you fast and furious. Conversely, when everything is copied, mailed, uploaded, provided etc. they sure take their sweet time to look at it and respond. Not only that, they give you f... all as to when you might even expect their response.
Case in point: back in July of 2023 I was asked to provide receipts supporting employment expenses, which I filed promptly on MyCRA. Three months passed - nothing. Called in October, spoke to someone: "oh, looks like nobody had a chance to see it for some reason; why don't you re-upload, so that we can now assign a special review number to your file". No apology, just a matter of fact. Happens, eh. Done. Nine months later now, still nothing. Called again. "Oh, yeah, we see it, it's in the cue." When can I expect a response? "We don't give this information, because we don't know"... I mean, come on. It has to be at least some form of a guideline on their response timing. CRA is becoming a Canadian version of KGB - clandestine, secretive, accountable to nobody. You cant' even sue them, really.
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1. No. Not unless you literally Sue them. Which you generally dont want to do. Firstly because Tax Lawyer cost a fortune and secondly because they absolutely do hold grudges.
2. Thats not uncommon at all.
In fact, within the last few years I've noticed that CRA have even stopped sending out responses of how your case worked out.
If they deem that you owe them money they will send a NoRA accompanied by a bill with a threat of more penalties and interest.
If they deem that everything is fine you will likely get complete silence. "No news is Good News?"
They used to commonly issue statements notifying the Taxpayer that the matter is resolved and the case is closed, but thats hit or miss these days.
The problem with electronically uploading documents to CRA, and yes, I know this sounds stupid, is that it can go anywhere....up to and including nowhere.
I had an issue a few years back where I uploaded a client's documents and a third of it went to Winnipeg (where it was supposed to go) a third of it went to Surrey and a third of it went to Ottawa.
This wasn't 3 separate submissions. This was all submitted at the same time under the same confirmation number.
Why did it get broken up and go to 3 different places to be reviewed by a half-dozen different people?
CRA: *shrugs* All Shoulders. "Maybe send it again? Are you sure you sent it?"
I have a confirmation number. I PDF every confirmation number and save it in the client's file. How can it be simply 'gone?'
I know it sounds nuts, but it happens.