Quote:
Originally Posted by Fuzz
You know how we are all worried about calling customer service, and wanting to get a human? I'm starting to think it won't be long before I prefer to deal with an AI...
These things are coming for all the jobs.
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Pretty sure I dealt with my first "smart" chatbot the other day. The only real tell was that I hate the company in question and the customer service whatever on the other end of the chat was beyond helpful and crystal clear with all information. At the end I was met with a survey that had several questions along the lines of "I'd definitely like to talk with this agent again" and "this agent was much more helpful than previous times I've contacted <company>".
As for the robot in the video above, I feel like that's one of the big logical leaps that few are thinking about. A year ago training a robot to clean up your house would feel overly complicated... now I'm sure it's still very complicated, but I can see how it might work. "All books go here... kids toys in this bin..." kind of stuff should technically be "programmable" just by talking to it.