Quote:
Originally Posted by Finger Cookin
Did they waive the install fee? I was told it would be $100 for a "tech" to come connect and plug in the new router.
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I was not a Shaw customer at all, so yeah, the install fee was waived.
Are you with Shaw already? If not, that rep was just plain wrong. Otherwise you should be able to convince them to waive it. If you can't, try one of the stores (say, if they will let you just take the modem from the store).
I think I saw someone comment in the Reddit thread saying they were a Shaw employee. That might be an avenue worth exploring too.
EDIT: And for those wondering, I asked about bridging the modem; she put it in the system right away, and said it would be bridged when they set it up.