Quote:
Originally Posted by fundmark19
Did you report the problem with BBB? I have always been curious what happens with them during a complaint process
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No I didn't, and I fully admit that was really dumb of me. The whole time I assumed that the roofer would come through and fix it. By the time I realized that wasn't happening, it was too late to start a compliant. Lesson learned.
On the side, I did have friends do BBB complaints. I won't get into details but they were less than satisfied with the process. It seemed to them like a rigged process from the start to protect the business is what I was told.